How we work

How it works, from the first call.

Five steps take you from a first call to your first monthly report. You’ll know what’s happening, what it costs before it starts, and who’s doing it.

The five steps

01

Discovery call

A free, no-obligation call about your pharmacy, practice or brand, and what is and isn’t working. We’ll tell you honestly what we’d do, even if the answer is “not much”.

  • Free
  • No obligation
02

Plan & quote

A plan and a quote in plain English, so you know exactly what you’re getting before anything starts. Quotes are valid for 30 days.

  • Plain-English quote
  • Valid 30 days
03

Set up & build

For marketing, month one is setup: your ad account, Pixel, profiles and the first month of content. For websites, a 50% deposit starts the build and the balance is due at launch.

  • Month one is setup
  • Websites: 50% to start
04

Launch

You see everything before it goes live, and nothing launches until you say yes. At launch we connect Google Search Console and your Business Profile, so search engines can find you from the first day.

  • Your sign-off first
  • Search Console connected
05

Every month

The ads and posts run, and get adjusted as the month goes. At the end you get a report on spend, results and what changes next, and we have a short check-in. See a sample month.

  • Monthly report
  • Month to month

The fine print

The fine print, in plain English.

Month to month, no lock-in

Marketing runs month to month. Give seven days’ notice before the next billing date to pause or stop.

Your ad account, your card

You pay Meta for ad spend directly, so it never passes through us. The ad account, the card and your data stay under your control.

You see it first

We go through the site together before it launches, and nothing launches until you say yes.

Honest about results

Results vary, and no specific number of calls or bookings can be guaranteed. What is guaranteed is the work, transparent reporting and continuous optimisation.

Step one

Start with a conversation.

It’s free and there’s no obligation. You’ll finish the call knowing what to fix first.

Book a discovery call